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KnowledgebasePublisher is an opensource knowledge base and FAQ script.

Features:

• Glossary Terms
• Powerful WYSIWYG
• Instant Response
• Searching
• Add attachments
• Five different admin roles
• Protect categories
• Commenting / Rating / Send to friend
• Users can ask questions
• Related Articles
• RSS

URL: http://kbpublisher.sourceforge.net/

Peter form jk-digital has writtten an amazing Question & Answer script.

Features:

• Template Enabled: Style it to your website!
• Password Protected Admin: Answer your questions… and you can even edit them too!
• Doesn’t require MySQL: Why use a compressed database when you’ve got plenty of space anywho?
• Quick to install: Change a few values, upload and that’s it… you’re done!
• Email Alerts: Email straight to your inbox seconds after a question is sent!
• Emoticons: Over 20 already… but you can always add some more (really easily, too)!

URL: http://rave.jk-digital.com/site/scripts/ask.php